Phone Systems Service Agreements

Check out our options to cover your Nortel hardware and software.

Highlights

24 x 7 support for your system.
Discounted labor rate for additions and changes to your system.
Phone Support for troubles and changes to the system
Access to our technical support group.
Priority for dispatching on system troubles.
Ongoing system design consultation.
Access to documentation.

Gold: Comprehensive coverage for every system component.

Silver: Customized to cover specific system hardware and software.

Bronze: Agreement for services and support excluding coverage of hardware and software.

Relationship Agreement: If you have a Nortel phone system, Boston Wireless will send a technician to complete an Inventory of your hardware and software at no charge to your. Once you are in our Customer Management System you can call us for advise, troubleshooting, or to schedule work at our standard Time and Materials rates.