8/26/2009
Framingham, MA. August 26, 2009 – Boston Wireless today announced it has received ShoreTel’s Circle of Excellence Award for its 2009 fiscal year, ending June 30. ShoreTel, Inc. is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. ShoreTel announced the 2009 Circle of Excellence Award at its recent global virtual awards ceremony. The award recognizes Boston Wireless for exceptional achievement in both customer satisfaction and revenue excellence. Being named to the Circle of Excellence is the highest award given by ShoreTel to its partners.
“Our focus continues to be on providing world-class customer satisfaction,” said Greg Bertschmann, CEO of Boston Wireless. “Our customer satisfaction ratings run consistently between 95 and 100 percent, yet we have a team of people that never stops looking for ways to improve. The results speak for themselves. Last month we completed our move to a larger and more efficient headquarters as our business continues to grow despite the struggling economy. As a team, we have chosen not to participate in the current recession and with ShoreTel on our side, the future looks very bright for our extended family of Boston Wireless employees and customers.”
ShoreTel’s highly qualified partners consist of VARs, integrators and interconnects that help customers navigate a world of voice over IP (VoIP) options, including LAN, WAN, call center, voice and data application integration, technology deployment, and training and support. The Circle of Excellence Award is presented to ShoreTel’s top 10 resellers based on revenue success and achievement of world-class customer satisfaction scores of 90+ as measured by an independent third party.
“This is Boston Wireless’ second year as a ShoreTel partner and already they have shot to the top in joining the Circle of Excellence,” said Don Girskis, senior vice president of worldwide sales at ShoreTel. “We value Boston Wireless’ commitment to building customer loyalty while doubling their ShoreTel business with an impressive list of winning deals, and thank the entire team for their hard work this past year.”
